ChiliFresh Enterprises, Inc. (Chilifresh) is one of the leading catalog enhancement product providers headquartered in North America and has been in the library business since 2007. ChiliFresh was the first company to create a crowd-sourced reviews and ratings platform that integrates into library catalogs. Following a successful rollout of the Patron Book Review Engine, it became obvious that libraries could benefit from other platforms to further enhance the online catalog to encourage community participation.

Our mission: to improve library online catalogs - the primary online presence - user-friendly and better usable for library staff and patrons to find the information and materials patrons are really looking for

Our vision: we serve library patrons through libraries to provide best tools and additional information for reader advisory by embracing knowledge sharing, analyzing user activity and connecting the library users worldwide

Our core values:

  • Innovation - all of our solutions have been first-of-its-kind to the library market
  • Usability - we develop our products intuitive to our users and easy to integrated for the libraries
  • Privacy - we do not collect or store any privately identifiable information about our users
  • Support - we get issues resolved as fast as possible and we add feature requests with wide usage at no additional cost

Our library solution offering has grown and been developed based on our customer feedback and feature requests – we do not charge any fees for implementing features. ChiliFresh Cover art was added in 2013 starting from the scratch, ChiliFresh Connections (predecessory of ChiliPAC) was added in 2013 and ChiliFresh Mobile apps were developed in 2015. ChiliPAC was developed in 2017 as a special project with Brooklyn Public Libraries and we have expanded its integrations from initial Innovative Encore to add also Innovative Polaris, SirsiDynix Enterprise and Evergreen catalogs.

We have different types of library customers – our largest group of customers are public libraries and public library consortia, but we also have a number of academic and school libraries and corporate and specialty libraries.