Patron Reviews Live In Salt lake County’s OPAC

January 29th, 2008

After months of cooperation with the ChiliFresh Development team, Salt Lake County Library System integrates the ChiliFresh Patron Review engine into their catalog.  The library patrons of the Salt Lake Metropolitan area can now voice their opinion right from the library’s Online Cataglo.

Colleen Medling, Salt Lake County Library’s Automated Systems Manager talks about the ChiliFresh Review Engine:  “ChiliFresh.com was the perfect solution to allow our patrons to collaborate online with each other, the librarians, and the online catalog!  It was a snap to implement and takes very little staff time to moderate reviews.  If you can read 20 emails a day you can easily moderate 20 reviews a day!   Staff were so excited about the concept they volunteered to be moderators.”

Many of the functional features of the ChiliFresh Review Engine are a result of working hand in hand with the staff of the Salt Lake County Library.

The ChiliFresh Review Engine integrates so sealmlessly into the Horizon Information Portal that it seems to be a “standard feature”.  There is no ChiliFresh branding anywhere, the patron sees the review functionality as a natural offering from the library.

Because of the collaborative nature of the system, reviews written in the Salt Lake County Library’s catalog can be viewed by library patrons around the world… and likewise, the Salt lake patrons can read reviews written from around the world.

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